Terms and Conditions for Commissions
By commissioning me you agree to these terms and conditions.
Basic Terms:
· I have the right to refuse to take on any commission in which I feel is too complicated or beyond my abilities.
· Prices are not negotiable. Please consider the fact that in order to get high quality Shannon Minky I have to purchase through a website. Minky alone is upwards of $16 a yard and that doesn't include the cost to have it shipped to me. Nice quality embroidery thread is also not cheap, each spool is between $4 and $6 and it takes at least 5 different colors to do the eyes plus the colors needed for the cutie mark. There is also a lot of time and labor that goes in to making each plush.
· I don't mind you checking on the status of your commission or asking for a couple of WIP pictures. I do however have an issue with what may be harassment. Please do not repeatedly send me messages. I will always keep you updated and send you photos as I go along. There is not need to send me the same message 40 times. I read each and every one of my emails and I promise I will respond as soon as I get a free moment. Repeatedly sending me messages takes away from the time I could be working on your plush or someone else's.
Quotes:
· Quotes are good for 30 days. After 30 days you will need to contact me again for a new quote. When asking for a quote please provide me with clear large reference photos. If you have specific marking, eyes or accessories please make sure you have a clear reference picture.
Payment:
· All payments can be made through paypal.
· I require a 50% deposit before I will start on your commission.
· This deposit is non-refundable once I have started working on your commission. If I have no begun working on your commission I can issue a refund minus the cost of any materials that were purchased.
· A payment plan can be made however I will not ship out your items until the final payment has been made.
· The final 50% is not due until after I have finished your plush and have posted pictures in my gallery for you to see.
Shipping:
· I ship priority mail within the USA.
· I am not responsible for lost or damaged plushies once they leave my hands. It is your responsibility to purchase insurance to cover lost or damaged items.
· Priority mail comes with a tracking number and insurance but the insurance only covers up to $50.
· Insurance can be purchased for an additional cost.
Construction Time:
· Construction of a plush can take anywhere from 1 week to 1 month depending on the complexity of the character and how many commissions I have.
· Commissions will be completed in the order they were received.
· If someone pays in full up front there commission will be worked on first.
· Please keep in mind that while I would love to work on plushies all day I have a family that I need to spend time with as well.
· I do not ship or work on major holidays as these are days that my family also has off and I would like to spend that time with them.